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Conditions of Use / Shipping
Conditions of Use
"OFF ROAD USE: items sold through Power Adder Solutions including tuning products,supercharger / turbocharger systems maybe designed for off-road/race use only, and are not applicable for vehicles in states that require pollution controlled vehicles. California (CARB) & other states prohibit the sale or use of some aftermarket parts, including those that tamper with, modify or defeat emissions systems in any 1966 and newer vehicles. Power Adder Solutions prohibits the use of these products on emission controlled roads. These parts are sold for OFF ROAD, RACE-ONLY, ground-vehicle use only controlled environment."
Power Adder Solutions does not implicitly or explicitly confirm the legality of using any products it sells on public roads, that is entirely the responsibility of the consumer.
Shipping Information
At Power Adder Solutions orders placed by 2 p.m. Eastern Time are usually processed the same day. Many of the products we sell are drop shipped directly from warehouses around the country or from our facility directly
Although certain items are kept in stock, some products are custom made to order and require manufacturing time.
Should an unexpected delay in shipping occur, we will notify you by telephone and e-mail (or letter) of the new projected shipping date and provide you with an opportunity to keep your order or cancel it for a prompt and complete refund.
In-stock items usually ship in 1-2 business days (weekends and holidays are not considered business days).
Drop Ship item's from the manufacture/warehouse may require additional lead time for shipment, again time sensitive orders should contact us before placing the order! In the event a item becomes back ordered/discontinued you will be notified to proceed with the order or for cancellation.
Please allow an additional 1 to 5 business days after the shipment date for delivery.
Price Updates Per Manufacture: Power Adder Solutions is not responsible for any price changes, mis-marked items or any other mis-printed items. Unless explicitly stated otherwise. Please contact before purchase any item(s) in question.
You can find more answers to your Shipping & Delivery questions below:
- Shipping costs and times
- Free shipping
- APO / FPO
- LTL Freight Items
- Canada Orders
- International Orders
- Alaska, Hawaii, U.S. Territories
- Shipping FAQ
- Free shipping items
Get Free Shipping on qualified items without hidden fees.
At Power Adder Solutions, 99% of all items have Free Shipping, which means no worries about extra costs on the vast majority of auto accessories for your vehicle. - Shipping costs for non-Free Shipping items
For the other 1%, the shipping price appears underneath the item price on the product's page. Your shipping cost can also be viewed in your Shopping Cart before finalizing your purchase.
The exact shipping price and time varies, depending on product size, delivery method, and other factors. Pay close attention to shipping notes next to a product's price, and you'll be up-to-date on all of the shipping factors for your item(s).
- Estimated shipping time
The estimated shipping time of your item(s) is available at the Order Status Page. Next to each item in your order is an estimated time for your item(s) to leave the manufacturer warehouse. - Delivery time
Once the item ships, please allow an additional 1-5 business days for delivery to your door. Because our products ship from warehouses and manufacturers across the US, exact shipping method and times will vary by item. Also, your items may not ship together or arrive at the same time. - Expedited shipping
When available, expedited shipping options will be offered to you in your cart.
**Please note: orders shipped with expedited delivery options are not eligible for Power Adder Solutions's Free Shipping.
Shipping prices are clearly stated next to each product. Your shipping cost can be viewed on product pages under the heading "Shipping" or in your Shopping Cart before making a purchase final.
Get Free Shipping on qualified items without hidden fees.
Power Adder Solutions has Free Shipping everyday on more than 99% of our products, saving you some valuable cash on accessories. Some restrictions do apply. Here's the details:
- Free shipping offer is valid only on qualified items. Eligible items are identified on their product information page. They can also be identified in your shopping cart.
- Shipping method will be selected by Power Adder Solutions. Free shipping orders will be delivered via a standard ground shipping method selected by Power Adder Solutions or our direct-ship manufacturers/fulfillment centers. Express shipping orders are not eligible for Free Shipping.
- Offer does not apply to truck or freight shipments typical of oversized items. Some of the items we sell exceed the size limits for standard ground shipping and must be sent by truck or freight delivery. These items are labeled as oversized on their product information page, and will not feature the Free Shipping icon.
- Not available on international, Alaska, Hawaii, Puerto Rico or APO/FPO orders. Only standard ground shipping orders to residential and commercial addresses in the continental US are eligible for Free Shipping.
- Power Adder Solutions reserves the right to end or change this Free Shipping offer at any time
Unfortunately, we are unable to offer APO/FPO shipping at this time. We hope to offer this service in the future.
Free Freight does not apply to truck or freight shipments typical of oversized items. Some of the items we sell exceed the size limits for standard ground shipping and must be sent by truck or freight delivery. These items are labeled as oversized on their product information page, and will not feature the Free Shipping icon. Please allow 7 to 10 business days for delivery once the item has been shipped. A carrier representative will call you to schedule a convenient time to deliver your item. Someone over the age of 18 may be required to be present to sign for the delivery and ID will be required for verification purposes.
Please be aware that your order will be delivered on a Tractor Trailer type vehicle and reasonable access needs to be available for the driver to safely maneuver his vehicle. The driver is only required to deliver your order to the Curb. Inside Delivery is not available for your order. It may also be necessary for someone to assist the Delivery Driver to safely unload your order if a Lift Gate is not available or requested. If Access or Assistance is going to be an issue, you may request to pick up your order at the Freight Companies Loading Dock at no additional charge to you.
Packaging Damage
Prior to signing for your order please make sure to inspect the Packaging for any signs of damage. If any substantial damage is present that you feel may have affected your item please refuse the shipment and Do Not Sign the Delivery Receipt. Once the order is refused, please contact us promptly at info@poweraddersolutions.com or call 919-779-4153 and speak to one of our Customer Service Specialists so we can complete the claim and process a replacement order.
If the damage to the package is minor and you feel your order has not been affected you can still accept the shipment but make sure to note the delivery receipt with the exact nature of the damage and write on the delivery receipt “Subject to Concealed Damage”.
Concealed Damage
Immediately after receiving you order open and inspect your item for any signs of “Concealed Damage”. In the event that you encounter any damage contact the carrier immediately to report the damage. The Carrier should be contacted no later than 48 hrs after receipt of the shipment. You will need to retain your copy of the delivery receipt as well as all of the original packaging materials for proper claim documentation. If possible digital photos should also be taken to further support any claims. Once you have contacted the carrier, please contact us promptly at info@poweraddersolutions.com or call 919-779-4153 and speak to one of our Customer Service Specialists so we can complete the claim and process a replacement order.
Some items require special handling and must be checked by Power Adder Solutions prior to shipping. An Power Adder Solutions shipping specialist will contact you by phone to confirm the details of your order.
Power Adder Solutions is pleased to accept Canadian orders of $150 or more (excluding shipping costs) for many of our products. If a product cannot be shipped to Canada, you will be notified. There are three ways to place a Canadian order with Power Adder Solutions:
- Our online shopping cart
Add the items you wish to order to the Online Shopping Cart. At checkout, enter your information and be sure to give us the country to which you want your items shipped. An Power Adder Solutions Sales Representative will contact you within 1-2 business days to confirm your order and get your approval for shipping charges.
**Your order will not be processed until we have received your approval of the shipping costs. - Place your order by phone
Canadian orders can also be placed by calling our Sales department at 1-858-569-8111. Be ready with the items you wish to order, and the exact address to which you want the items shipped. One of our friendly Sales Representatives will confirm your order total and shipping costs. - Email us your order
Send us an email at info@poweraddersolutions.com, including the item(s) you wish to order and the complete shipping address. We'll contact you within 1-2 business days with a total for your order, including shipping costs.
Shipping Rates and Times
All Canadian orders are subject to additional shipping fees, and are not eligible for Free Shipping offers. If you would like to determine the shipping costs before placing your order email us at sales@poweraddersolutions.com. Be ready with the items you want to order and the exact address to which they will be shipping.
For Canadian orders placed online, an Power Adder Solutions Sales Representative will contact you within 1-2 business days by phone or email to confirm your total order price and shipping rates.
Customs and Brokerage Fees
Canadian orders with Power Adder Solutions DO NOT include all duties and taxes due. You will have to pay additional fees or charges upon delivery. All orders are brokered and cleared by the shipping courier (UPS, FedEx etc.). Unfortunately Power Adder Solutions no control over the duties, taxes or additional fee's that may be charged upon delivery.
Unfortunately, we are unable to offer International shipping to countries other than Canada at this time. We hope to offer this service in the future.
Alaska, Hawaii, and U.S. Territories
In many cases, Power Adder Solutions can ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories. For these orders, simply proceed through checkout as usual. When available, orders will receive a shipping cost at checkout.
**Please Note: When we are able to ship orders to Alaska, Hawaii, Puerto Rico and other U.S. Territories, they will require extra time for delivery and will be charged additional shipping fees. These orders are not eligible for Free Shipping offers.
If you're ordering from any of these areas and do not see a shipping rate after clicking on "Process Order" at checkout, Power Adder Solutions will contact you within 1-2 business days to inform you if the product can be shipped and provide you with the shipping costs. **Your order will not be processed until we have received your emailed approval of the shipping costs.
If you would like to determine the shipping costs before placing your order, please email us at sales@poweraddersolutions.com. Include the items you wish to order and the exact address they will be shipping to. We'll email you a shipping quote for the items you want within 1-2 business days.
Because our products ship from different warehouses in different states, shipping times to your address will vary. The estimated time for your item to leave the warehouse is listed directly below price of each individual product. Please allow an additional 1 to 5 business days after the shipment date for delivery.
For expedited shipping options, please email us at info@poweraddersolutions.com. We'll contact you with the express delivery options for your items.
**Please note: orders shipped with expedited delivery options are not eligible for Power Adder Solutions's Free Shipping.
Can I select the shipping company for my order?
Power Adder Solutions uses the best possible shipping method for your order's delivery. The shipping company used to handle your order will vary by item, manufacturer or fulfillment center. At this time, we cannot change the shipping method used for your item(s) on request.
For expedited shipping options, please email us at info@poweraddersolutions.com. We'll contact you with the express delivery options for your item(s), if available.
**Please note: to be eligible for Free Shipping, Power Adder Solutions must select the shipping company and method for your item. Express shipping options are not eligible for our Free Shipping offers.
Can I ship to a different address?
Absolutely! After you proceed to checkout, enter the address where you'd like your order delivered. Then, select the "no" button below, indicating the address you entered is not your billing address.
Please enter your billing address at the next screen, and make sure it's the same address that appears on your monthly statement. For extra precaution and to avoid any possible delays with your order, you may want to notify your credit card company that you are shipping to an alternate address.
Will all of my items arrive at the same time?
Because we work directly with the manufacturers, items may ship at different times from various locations in separate boxes. Therefore, we cannot assure you that items will ship together or arrive at the same time.
Will I receive a tracking number for my order?
We usually receive a tracking number from our manufacturers when your order ships. We then email this tracking number to you within 24 hours of your order shipping out, so you can easily track your package(s) from the factory to your door.
You can also retrieve a tracking number when you check your Order Status. If a tracking number is available, it will show in the "shipping status" column. Each tracking number is linked to the shipper's website for updated package status and estimated delivery date.
A tracking number may not be available for your order if the item has not shipped yet, is still being custom-manufactured for your vehicle, or if the direct-ship vendor for your item does not provide tracking numbers.
Can I give the delivery driver special instructions?
At this time, we are unable to issue special shipping instructions to delivery drivers (i.e. leave package with neighbor, leave package on porch, etc.). You may leave a note on for the driver on your door with special instructions; however, the delivery of the package is still at the discretion of the driver.
Once your item has shipped and you have received a tracking number, you can attempt to give special delivery instructions to the shipping company handling your package(s).
Will I have to sign for my package?
For your security, our manufacturers may require a signature for delivery. You may leave a note for the driver with special instructions, however, the delivery of the package is still at the discretion of the driver.
